OpenArc, the leading full-service provider of IT staffing and recruiting solutions, announced today that they have earned the Best of Staffing Client and Talent Diamond Awards for providing superior service to their clients and candidates for five (5) consecutive years. The award is presented in partnership with presenting sponsor, CareerBuilder, and gold sponsors Indeed and Glassdoor, ClearlyRated’s Best of Staffing® Award.
OpenArc has proven to be an industry leader in service quality based entirely on ratings provided by their clients and candidates. On average, clients of winning agencies are 3.3 times more likely to be completely satisfied, and candidates who have been placed by winning agencies are 1.7 times more likely to be completely satisfied with the services provided compared to those working with non-winning agencies
With fewer than 2% of all staffing agencies in the U.S. and Canada earning the Best of Staffing Award, OpenArc received a Net Promoter® Score of 87.5% from their clients, more than 89 times the industry average of -2% in 2019.
Focused on helping to connect people with the right job openings at local and nationwide companies, OpenArc sent surveys to every client and talent contact, and the highest percentage of respondents scored OpenArc as a 9 out of 10 or 10 out of 10.
“More than ten years ago, OpenArc anticipated the need for a firm that focused on establishing long-term relationships through a unique listen and learn process, which emphasizes both the client and candidate’s business and career objectives,” said Bethany Simon, President at OpenArc. OpenArc’s relationship approach to staffing and track record of 90% of first submittals hired, has helped many clients and candidates find success in achieving objectives and career goals. As a five-time winner and a WBENC-Certified Women’s Business Enterprise, we’re honored to express appreciation for our amazing clients and candidates,” said Simon.
Now more than ever, it is important for staffing firms to deliver consistently remarkable experiences to the clients and talent they work with,” said ClearlyRated’s CEO Eric Gregg. “This year’s Best of Staffing winners have shown their commitment to exceptional service, committing to not only measuring satisfaction, but taking action on the feedback. I couldn’t be prouder to showcase these industry leaders alongside feedback from their actual clients and candidates on ClearlyRated.com and applaud them for their commitment to making improvements at their respective firms!”
OpenArc is a technology consulting firm providing industry-leading technical talent placement, software development, and technology strategy services to clients nationwide. OpenArc has recently been named one of Inc. 5000’s Fastest Growing Companies and Best Places to Work in Western Pennsylvania. OpenArc works closely with business clients and talented candidates to understand their strategies and goals for a customized approach to their needs. More information about OpenArc can be found by visiting http://www.openarc.net. Connect with us on LinkedIn at https://www.linkedin.com/company/
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on ClearlyRated.com – an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client and talent ratings and testimonials.